FAQ

How can I restore my map or subscription in-app purchase?
You can restore your previous purchases by: Android In-app purchases are linked to the Google account where they were originally made so make sure you&...
Fri, 30 Aug, 2019 at 10:41 PM
Why do I need to create an account?
With the release of OutDoors v5.0 we now require you to be logged into an account to use any of our apps. Alternatively, you can create an account on ou...
Fri, 30 Aug, 2019 at 10:09 PM
What does the Pro subscription offer?
Your Pro subscription provides you with unlimited map downloads. Here are instructions on how to download maps for each of our apps. OutDoors GB / OutDo...
Fri, 30 Aug, 2019 at 10:40 PM
Will the app work on both my Android & iOS devices?
Yes, our apps work on both platforms and you can use the same OutDoors account to share content between the apps. However, purchases you make on one platfor...
Fri, 30 Aug, 2019 at 10:19 PM
How do I manage my routes or share them with other devices & the website?
Routes are synced automatically between your devices and your account online, as long as you are signed in under the same account and have version 5.0 or gr...
Fri, 30 Aug, 2019 at 10:24 PM
Is it still possible to purchase individual maps?
With the release of OutDoors v5.0 individual maps can no longer be purchased. Instead you can get unlimited access to all maps by subscribing to OutDoors Pr...
Fri, 30 Aug, 2019 at 9:55 PM
How can I manage or cancel my Pro subscription?
Android Subscriptions are managed on your Android device through Google Play. Learn more. iOS Subscriptions are managed through your iTunes account an...
Fri, 30 Aug, 2019 at 10:17 PM
iOS: Do the OutDoors apps support 'Family Sharing'?
Unfortunately family sharing does not cover in-app purchases or subscriptions so it will not work with OutDoors. For more details please see: https://supp...
Fri, 30 Aug, 2019 at 10:11 PM
iOS: How can I enable the directional compass cone?
You can enable the direction compass cone by: Go to the Settings app Select Privacy > Location Services Select System Services at the bottom of the l...
Fri, 30 Aug, 2019 at 9:31 PM